Ezsand178 Platform Terms & Conditions of Use in Malaysia

These Terms & Conditions ("Agreement") govern your use of the ezsand178 platform, including the website, mobile application, games, support services, and all content provided by ezsand178. This Agreement takes effect from the date you register as an ezsand178 member or from the date you first access any part of our platform, whichever is earlier.

By using ezsand178's services, you acknowledge that you have read and fully understood these Terms & Conditions, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement. Your acceptance of these Terms & Conditions is an absolute requirement for using the ezsand178 platform.

To register and use ezsand178's services, you must meet all of the following eligibility requirements without exception:

• You must be 18 years and above at the time of registration. ezsand178 strictly prohibits the use of the platform by underage individuals.
• You must be an individual acting on your own behalf, and not as a representative or agent of any third party.
• You are not located in a jurisdiction where online gambling is prohibited under applicable local law.
• You have full legal capacity to enter into a binding agreement.
• You have never had your access to the ezsand178 platform closed or banned previously.
• You are not registering on behalf of another person or using someone else's personal information without their consent.

Ezsand178 reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the stipulated timeframe may result in your account being temporarily suspended or permanently closed.

Each ezsand178 member is only permitted to own one (1) account only. Registering multiple accounts under the same individual — whether using different names, phone numbers, email addresses, or payment methods — is strictly prohibited and constitutes a serious breach of these Terms & Conditions.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per identity card or passport
• A valid Malaysian identity card (MyKad) or passport
• An active Malaysian-registered mobile number
• An active and reachable email address
• Malaysian bank account number for withdrawal purposes

You are fully responsible for keeping your account password confidential. You are accountable for all activity that occurs under your account, unless you have reported unauthorised access to the ezsand178 support team within a reasonable time.

Ezsand178 supports a range of trusted and secure payment methods for the Malaysian market. All transactions are processed in Malaysian Ringgit (RM / MYR) only. ezsand178 does not accept or process any foreign currency.

Accepted deposit methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (instant transfer)
• Boost eWallet
• ShopeePay
• FPX Internet Banking (Maybank2u, CIMB Clicks, Bank Islam, RHB Online, and others)
• Local bank transfer (Interbank GIRO)

The minimum deposit is RM 10 and processed automatically in under two minutes. The minimum withdrawal amount is RM 30 and will be processed to your Malaysian bank account within 15 minutes to 1 hour, depending on the withdrawal method selected.

Ezsand178 does not charge any transaction fees for deposits or withdrawals. However, third-party payment providers may apply their own charges, which are beyond ezsand178's control.

Ezsand178 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and VIP programme rewards. All bonuses are subject to specific terms and conditions stated in each respective promotional offer.

General terms applicable to all ezsand178 bonuses:

• Each bonus may only be claimed once per member, unless otherwise stated.
• Bonuses cannot be transferred between accounts or directly converted to cash without fulfilling the rollover requirements.
• Rollover requirements mean you must wager a specified amount before any winnings generated from a bonus can be withdrawn.
• Ezsand178 reserves the right to forfeit any bonus suspected of being obtained through fraud or abuse.
• Using multiple accounts to claim the same bonus will result in the cancellation of all accounts involved and the forfeiture of all funds.

The validity period for each bonus is as stated in the respective promotion's terms. Bonuses that expire without meeting the rollover requirements will be automatically forfeited without prior notice.

Ezsand178 is committed to providing a fair, secure, and transparent gaming environment for all members. Our gaming systems use a Random Number Generator (RNG) independently audited by a third-party body to ensure that all game outcomes are entirely random and cannot be manipulated by any party.

The following are strictly prohibited on the ezsand178 platform and may result in account suspension and forfeiture of funds:

• Use of automation software, bots, or any third-party tools to play on your behalf.
• Intentional bonus abuse or deliberate exploitation of system vulnerabilities.
• Player collusion in poker or other table games.
• Use of a VPN or proxy to conceal your actual location.
• Any form of fraud, identity impersonation, or system hacking.
• Fund transfers between member accounts for the purpose of illegitimately moving balances.

All disputes relating to game outcomes will be resolved based on ezsand178's server records, which are deemed final. In the event of any discrepancy between what is displayed on your device and the server records, the server records shall take precedence.

Ezsand178 takes the protection of all members' personal data seriously, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal information you provide is collected, stored, and processed in accordance with our Privacy Policy, which can be found at Privacy Policy page.

Ezsand178 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial information — including bank account details and transaction records — is stored in a secure server environment accessible only to authorised personnel.

Ezsand178 reserves the right to suspend, restrict, or close any member's account at any time without prior notice if there is reasonable cause to believe that the member has violated any terms of this agreement.

Grounds that may result in account closure include, but are not limited to:

• Providing false or misleading registration information.
• Failed age verification — where a member is confirmed to be under 18 years of age.
• Detection of fraudulent activity, money laundering, or any other criminal activity.
• Violations of fair play rules, such as the use of bots or collusion.
• Bonus abuse or exploitation of promotional systems.
• Unauthorised chargebacks filed through a bank or payment provider.

Members who wish to voluntarily close their account may do so by contacting the ezsand178 customer support team. Any legitimate remaining balance will be returned once all rollover requirements have been met and the verification process is complete.

Ezsand178 is fully committed to responsible gaming practices and to helping members manage their gaming activity in a healthy way. We provide a range of self-control tools accessible directly through your account:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for a given time period.
• Session Time Limit: Limit the amount of time spent playing per session.
• Self-Exclusion Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your account for a minimum period of 6 months.

If you or someone you know is struggling with a gambling problem, please seek help immediately. More information and support resources are available on the Responsible Gaming us.

The ezsand178 platform is provided "as is" without any express or implied warranties. ezsand178 does not guarantee that the platform will operate without interruption, be free from technical errors, or be available at all times.

Ezsand178 is not liable for any losses arising from:

• Technical disruptions, server failures, or internet connectivity issues beyond our control.
• Disputed game outcomes resulting from technical disruptions during a gaming session.
• Losses resulting from unauthorised account access due to the member's own negligence.
• Transaction processing delays caused by third parties such as banks or eWallet providers.

Under no circumstances shall ezsand178's total liability to any member exceed the net deposit amount made by that member in the 30 days preceding the relevant claim.

Ezsand178 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on this page.

We will endeavour to notify members of significant changes via email or in-platform notifications. However, it remains your responsibility to check this page regularly. Your continued use of the ezsand178 platform following any amendments constitutes your acceptance of the revised Terms & Conditions.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ezsand178 customer support team through the following channels:

• Email: support@ezsand178.com
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• WhatsApp & Telegram: Number available upon logging in to your account

Our team is available to assist you in Bahasa Melayu, 24 hours a day, 7 days a week, including public holidays. We are committed to responding to all enquiries within 3 minutes via live chat.