Ezsand178 is committed to protecting the privacy and personal data of every member. This Privacy Policy sets out in detail how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Key Summary: ezsand178 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. All data is processed in a secure environment protected by 256-bit SSL encryption. You have the right to access, correct, and request deletion of your data at any time.
This Privacy Policy ("Policy") is published by ezsand178 ("we", "our platform") and applies to all individuals who register for, access, or use ezsand178's services, including our website, mobile applications, online games, and all related services we offer to users in Malaysia.
As a legally compliant online entertainment platform, ezsand178 processes your personal data in accordance with the principles set out in Personal Data Protection Act 2010 (PDPA) Malaysia. We only collect data necessary for lawful purposes and will not process your data beyond what is required to deliver quality service to you.
By registering an ezsand178 account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and agree to how we process your personal data as described herein.
This Privacy Policy should be read together with Terms & Conditions ezsand178. Together, these documents form the entire agreement between you and our platform regarding the use of ezsand178 services.
Ezsand178 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we process:
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration forms, KYC verification |
| Contact Data | Phone number, email address, residential address | Account registration, profile updates |
| Financial Data | Bank account number, transaction records, deposit and withdrawal history | Payment processing, bank account verification |
| Technical Data | IP address, device type, web browser, operating system | Automatic server logs upon access |
| Gaming Data | Betting history, winnings, losses, games played | Gaming activity on the platform |
| Communication Data | Support chat records, emails, complaints, and feedback | Interactions with the support team |
Ezsand178 does not collect sensitive category data such as medical information, political views, or religious beliefs unless specifically required for legal compliance purposes.
Ezsand178 uses your personal data solely for legitimate purposes directly related to the provision of our platform services. The primary purposes of our data processing are as follows:
Marketing: ezsand178 will only send you marketing communications if you have given explicit consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
Ezsand178 takes its responsibility to protect your personal data seriously. We does not sell or rent your personal data to any third party for commercial purposes. However, we may share your data with the following parties under limited and controlled circumstances:
All third parties that receive your data from ezsand178 are bound by data processing agreements requiring them to protect your information and use it only for permitted purposes.
Ezsand178 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Key security measures we have in place include:
Ezsand178 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, your data will be retained for seven (7) years in accordance with Malaysian legal requirements before being securely deleted.
Security Incident Reporting: In the event of a data breach affecting your personal information, ezsand178 is committed to notifying you within 72 hours of becoming aware of the incident, in line with data protection best practices.
Ezsand178 uses cookies and similar tracking technologies to enhance the user experience and collect analytics on how our platform is used. Cookies are small text files stored on your device by your web browser.
Types of cookies we use:
You can control and manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the ezsand178 platform and your gaming experience.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we process:
You have the right to obtain a copy of the personal data we hold about you. Requests can be made through our support team.
You may request corrections to any inaccurate or incomplete personal data through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without providing any justification.
You have the right to receive your personal data in a structured, machine-readable format upon a valid request.
In certain circumstances, you may request that we restrict the processing of your data while a matter is being resolved.
To exercise any of the above rights, please contact the ezsand178 support team by email at support@ezsand178.com. We will process your request within 21 business days.
Ezsand178 strictly prohibits the use of our platform by individuals under the age of 18. Our platform is not designed for minors, and we do not knowingly collect personal data from underage individuals.
If we discover or are made aware that personal data of a minor under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians with concerns about this matter are encouraged to contact us promptly at support@ezsand178.com.
If you suspect a child is using the ezsand178 platform, please report it to us immediately. ezsand178 takes child protection very seriously and will respond to all reports within 24 hours.
The ezsand178 platform may contain links to websites or services operated by third parties, including game providers and payment partners. This Privacy Policy applies solely to the ezsand178 platform and does not cover the privacy practices of any third-party websites.
Ezsand178 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of each website you visit before providing any personal information to them.
Ezsand178 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technical requirements, or applicable legal obligations. Any significant changes will be communicated to you via email notification or a prominent notice on our platform before those changes take effect.
The "Updated" date at the top of this page reflects when this Privacy Policy was last revised. Your continued use of the ezsand178 platform after any changes take effect will be considered your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we process your personal data, please contact the ezsand178 Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For more serious or complex complaints, the maximum resolution period is 21 business days.
If you are not satisfied with our response, you have the right to file a complaint with Malaysia Personal Data Protection Commissioner under the provisions of the Personal Data Protection Act 2010.
Six layers of protection to keep your personal and financial information secure at all times
Ezsand178 is committed to responsible gaming. Our services are intended for users aged 18 years and above only. If you need assistance, please visit the Responsible Gaming us.